Support
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General Questions
How do I request a donation?
Our local teams love finding ways to get involved with their communities! The quickest way to connect is to stop by your nearest stand and share your event details directly with them. This helps ensure the team receives all the information they need to review your request and see how they can best support you!
Do you offer catering?
Thanks for your interest! Some of our locations do offer catering options depending on availability. We recommend visiting the stand to speak directly with a manager to see if they can accommodate your event.
How do I request catering?
We love that you're thinking of 7 Brew for your event! We recommend stopping by your local 7 Brew stand to see if the team there can support your request directly.
Do you do sponsorships/fundraisers?
Fundraising and sponsorship opportunities are handled at the local level. If you're interested, we recommend stopping by your nearest 7 Brew stand and asking to speak with the manager.
Each location has different capabilities, and the local team will be the best resource for more details!
How do I find the nearest 7 Brew location?
Thank you so much for wanting to visit one of our stands! Be sure to visit Find a 7 Brew Coffee Drive-Thru Location Near You for the quickest way to find a stand near you! We can’t wait to see you!
How do I provide feedback about my experience?
We truly appreciate you taking the time to provide us with feedback, as we are always trying to improve and provide our guests with a positive experience! Please feel free to fill out the contact form at 7brew.com/support with the location you are inquiring about with any questions, comments, or concerns.
Can I place an order ahead for pickup?
While we do not currently offer an order-ahead option, we are always ready to ensure a quick and quality experience at any location!
Do you deliver or partner with delivery apps (DoorDash, Uber Eats, etc.)?
We do not currently offer any third-party delivery services; however, we will always ensure your experience at any of our drive-thrus will be fast, friendly, and efficient!
Franchising
Is 7 Brew currently accepting new franchise applications?
At this time, we are not accepting new franchise applications or expressions of interest.
How can I franchise or own a 7 Brew?
We appreciate your interest in 7 Brew! At this time, we’re not accepting new franchise applications or expressions of interest. All current information about franchising with 7 Brew is published annually in our publicly available Franchise Disclosure Document (FDD).
Where can I find information about franchising with 7 Brew?
All available information about franchising with 7 Brew is published annually in our Franchise Disclosure Document (FDD), which is publicly available for review.
How can I be notified if 7 Brew starts accepting new franchise applications?
We don’t have a contact list or sign-up option at this time, but we encourage you to keep an eye on our website and official announcements for any future updates.
Can I speak with someone from the franchising team directly?
Our franchising details are only shared through the FDD. We don’t have a direct contact for franchise inquiries at this time.
Gift Cards
Do you have gift cards?
Yes! Gift cards are available at all 7 Brew locations. You can purchase one through the drive-thru or at the walk-up window.
Can I buy a gift card online?
Yes! Gift cards can be purchased online at shop7brew.com.
Are there any restrictions on gift card usage?
Gift cards can be used to pay for any purchase at 7 Brew!
What forms of payment do you accept?
We accept tap-to-pay, cash, credit/debit cards, and 7 Brew gift cards.
Do gift cards ever expire?
There is no expiration date on any 7 Brew gift card! Once uploaded and purchased, it’s yours to use at your earliest convenience! We truly look forward to serving you soon!
How do I check my gift card balance?
Gift card balances can be checked anytime at rewards.7brew.com/giftcard.
If the online tool doesn’t recognize your card, it’s likely an older gift card. A Brewista at any 7 Brew location can easily convert it for you in-store.
You’re also welcome to stop by any stand, and a Brewista will be happy to look up your balance.
Job Inquiries
Are you hiring?
All our locations that are currently hiring will be available at 7brew.com/join-the-brew-crew on the drop-down location menu.
I applied, what are the next steps?
We would recommend stopping by the location to speak with the management team for a better update on application status!
How do I get an update on my application?
We estimate 1-2 weeks for the management team to review applications, and they will be sure to contact you to schedule an interview if they have a position available.
My location isn’t available on the website.
Unfortunately, if that location is not available as a drop-down option, that means they are not hiring at this time. Please feel free to periodically check 7brew.com/join-the-brew-crew for any openings!
Menu & Pricing
Can I get a menu with prices?
You can find a menu with pricing listed at your local 7 Brew Stand!
Are prices the same at all locations?
Prices may vary slightly depending on the location due to market differences.
Do you have a secret menu?
Yes! We do have a secret menu—ask your Brewista for more info!
Does 7 Brew offer decaf?
Yes, we do offer decaf espresso! Most of our coffee drinks can be made decaf or half-calf, but cold brew is the only exception, as it’s not available in decaf. For any non-coffee/caffeine drinks, we love the 7 Fizz, smoothies, shakes, steamers, hot cocoas, and lemonades! You can view our full menu here: 7brew.com/menu
Can you do half-caf?
Yes, we can do half-calf! Cold brew is the only exception, as it’s not available in decaf.
How much caffeine is in a decaf shot of your espresso?
There is about 2mg or less of caffeine in each shot of our decaf espresso!
Do you offer sugar-free?
Absolutely! We offer a variety of sugar-free flavors, and all of our 7 Originals can be made with sugar-free flavors. You can also fully customize your own drink with sugar-free options.
Check out the full list of flavors at 7brew.com/menu.
How can I see all your flavors?
You can view our full flavor list anytime at 7brew.com/menu. And don’t forget to ask your Brewista about our secret menu for some fun and delicious flavor combos!
Can I combine flavors?
Absolutely! You can mix and match any of our flavors to create your perfect drink. We have over 20,000 possible flavor combinations!
Where can I find nutritional information for your drinks?
While we currently do not have a nutritional document available online, you can fill out the contact form at 7brew.com/support with details or questions about your drink, and our team will be happy to help!
Do you have allergen information available (dairy, nuts, gluten, etc.)?
Each stand has an allergen chart readily available, and our Brewistas are happy to answer any questions or concerns.
For more detailed allergen information, you can fill out the contact form at the bottom of 7brew.com/support with details about the drinks or ingredients you’re asking about, our team will make sure you get the information you need!
What dairy-free or non-dairy milk options do you offer?
We currently offer Califia Farms oat, almond, and coconut milk for our dairy-free milk options! You can customize any drink with dairy-free alternatives at no extra charge!
Do you have vegan or plant-based options?
We strive to accommodate a wide variety of dietary lifestyles by providing several vegan and plant-based options. These include milk alternatives such as oat, almond, and coconut milk, as well as any of our flavors except for caramel, white chocolate, and dark chocolate!
Do you offer kid-friendly or caffeine-free drinks?
Yes! We offer several caffeine-free drinks, whether it’s for the kiddos or you need a late-night treat! We can make any of our espresso-based drinks decaf, and we also offer a wide variety of smoothies, shakes, fizzes, lemonades, flavored waters, as well as a decaf tea option!
Mobile App
Does 7 Brew currently have an app?
We currently don't have an app, but we're working behind the scenes to make that happen! Stay tuned...
How can I be notified when 7 Brew launches their app?
Sign up for Marketing Promo Opt-Ins via SMS or select Notify Me on the ‘Rewards’ page (or visit 7brew.com/rewards).
Rewards Program
Do you offer a birthday reward?
Yes, we do! To receive your free Birthday Drink, you’ll just need to have a registered 7 Brew Rewards account. Your birthday reward will automatically load into your account and will be available for one week after your birthday, so be sure to stop by and celebrate with us!
Do you have a rewards program/ what is your rewards program and how does it work?
Yes, you can be a part of the 7 Brew Rewards Program! For each 10 drinks you purchase, you earn 1 free drink. Signing up is easy! Just stop by your local 7 Brew and share your phone number with a Brewista.
What can I use my Loyalty Redemption on?
You can use your Loyalty Redemption on any drink, any size! ENJOY!
What do I do if I am missing my points?
If you’re missing points from a recent 7 Brew visit, please fill out the contact form at 7brew.com/support. Be sure to include your 7 Brew Rewards phone number, the date and time of your visit, and the stand location. Our team will be happy to look into it for you!
How do I update my birthday?
If you need to fix your birthday on your 7 Brew Rewards account, fill out the contact form at 7brew.com/support with your rewards phone number and the correct birthdate. Our team will get that updated for you!
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