Title: SIP YOUR WAY TO 100K POINTS SWEEPSTAKES FAQS

Background: white

Border-color: black

Header-color: #005ea7

Header-font:acumin-pro-extra-condensed

How does the Sip your Way to 100K promotion work?

During our Sip your Way to 100K promotion every qualifying mobile order you place through the app and pick-up will earn one entry into the drawing for the grand prize of 100,000 loyalty points!

-Place and pick up an order through the mobile app

-Guests earn their regular 100 points for each drink purchased

-Guests also earn an additional 100 bonus points for every qualifying mobile order

-Each qualifying mobile order automatically earns one entry into the drawing for the 100,000-point grand prize.

What drinks qualify?

Every drink you purchase and pick up during our Sip Your Way to 100k promotion from August 20th- August 26th will enter you into the drawing for the 100,000-point grand prize. Items offered free of charge will not qualify.

Can I earn more bonus points than once?

Yes! Every qualifying mobile order placed within the timeframe of the Sip Your Way to 100k promotion will earn 100 extra bonus points.

Title: REWARDS FAQs

Background: white

Border-color: black

Header-color: #005ea7

Header-font:acumin-pro-extra-condensed

Where can I download the 7 Brew App?

You can download the app for free on the iPhone App Store or Android in the Google Play Store.

Is the app free to use?

The app is free to download and no purchase is necessary when using the app.

Is the app available for both iPhone and Android phones?

The app is easy to download on both iPhone and Android phones.

Do I need to create a 7 Brew Rewards account to use the app?

You do not need an account to explore the app, but a valid 7 Brew Rewards account is required to place a drink order. To sign up for a 7 Brew Rewards account, visit 7brew.com/rewards.

Do I have to download the app to use my 7 Brew Rewards account?

No, you do not need to download the app to continue using your 7 Brew Rewards account. You can still earn and redeem rewards just as you always have. To redeem your points, simply log in to your account at 7brew.com/rewards. Keep in mind that rewards are no longer automatically applied when you reach 1,000 points. Instead, you'll be able to choose which reward offer you'd like to redeem using your available points.

How does mobile ordering work on the app?

To place an order ahead in the 7 Brew app, simply select the location you’d like to visit, choose your drinks, and customize them just the way you like. When you arrive at the drive thru, let your Brewista know you placed an order through the app. They’ll check you in and process your payment so your drinks can be prepared fresh and ready for you to enjoy.

Can I pay for my drink order on the app?

Payment for drinks ordered through the 7 Brew app is completed at the drive-thru when a Brewista checks you in.

How soon can I order ahead?

You can place an order ahead anytime during your local stand’s operating hours. Simply place your order when it’s convenient for you and be sure to pick it up the same day, as all mobile orders are removed at the end of each day.

How can reorder my favorite drinks?

With the 7 Brew app, ordering your favorite drinks is easier than ever. Your recently ordered drinks will appear at the top of the ordering menu for quick access. You can also tap the heart icon on any drink to save it to your Favorites tab, making it easy to find and reorder your go-to drinks anytime.

Can I place multiple orders for pickup?

No. Mobile orders can only be placed one at a time. Once your current order has been completed, you can place another order.

What if I placed my order at the wrong location or need to edit my drink(s)?

No worries! You can cancel the order and place a new one.

Is anything changing with the 7 Brew Rewards Program?

The 7 Brew Rewards program works just like it always has. Simply visit your local 7 Brew stand, check in or provide the phone number associated with your rewards account, and your Brewista will be able to access your account. You'll continue to earn 100 points for every drink purchased. The difference is that instead of automatically receiving a free drink at 1,000 points, you'll be able to choose from a variety of reward offers. The more points you earn, the more reward options become available, giving you even more ways to enjoy your points.

How do I redeem my points?

To redeem your points, tap the Rewards tab at the bottom of the app. There, you'll be able to view your total points balance and explore the reward offers available to you. As you earn more points, additional reward options will unlock, giving you even more ways to redeem your rewards.

Will my current free drinks turn back into points in the app?

No. Any free drinks currently saved to your account will remain available as free drinks and will not be converted back into points.

Do points and free drinks expire?

Yes. Points and free drinks will expire if there has been no purchase made using your 7 Brew Rewards account for 365 consecutive days.

Will my points from before the app still count?

Yes. All points currently in your 7 Brew Rewards account will automatically transfer to the app. Any free drinks already saved to your account will also transfer and remain available as free drinks.

What are the new 7 Brew Rewards options that I can redeem my points for?

Once you reach 1,000 points, you can redeem your points for a free drink or continue saving them for even more reward options. As you earn more points, you'll unlock additional rewards, including exclusive 7 Brew merchandise such as keychains, t-shirts, sweatshirts, and more. The more points you save, the more choices you'll have.

What should I do if the app isn’t working?

If you experience any issues with the 7 Brew app, please contact us through the form at 7brew.com/support and select “App” from the Subject dropdown. Our team will review your issue and assist you as quickly as possible.

Who do I contact if I have trouble with an order?

If you need help with a mobile order, please reach out through the contact form at 7brew.com/support and select “App” from the Subject dropdown. Our team will be happy to assist you.

What if my points or rewards look incorrect?

If your points balance or rewards do not appear to be correct, please submit a request through 7brew.com/support and select “App”from the Subject dropdown. Our team will investigate and help resolve the issue.

How do I report a bug or give feedback?

We’d love to hear from you. To report a bug or share feedback about the app, please use the contact form at 7brew.com/support and select “App” from the Subject dropdown. Our team will review your submission and follow up if needed.

Can I delete my account?

Yes. If you would like to delete your account, please submit a request through 7brew.com/support and select “App” from the Subject dropdown. Our team will assist you with the account deletion process.

Why does the app appear cut off or make it difficult to navigate?

We're aware that some Android users may experience display or navigation issues on certain devices, and our team is actively working on a fix.

If buttons are missing, content appears cut off, or you're having trouble navigating the app, try the following:

-Adjust your Font Size, Display Size, or Screen Zoom settings under Settings → Display.

-Switch between Navigation Buttons and Swipe Gestures in your device's navigation settings.

-Close and reopen the app after making any changes.

We appreciate your patience as we work to improve the experience.

Do 7 Brew Energy cans and kids sized drinks qualify for points?

As of August 12, 2026, rewards points are earned on qualifying small, medium, and large drinks and no longer apply to 7 Brew Energy cans or kids sized drinks.