Frequently Asked Questions

Gift Cards

Do you have gift cards?

Yes! Gift cards are available at all 7 Brew locations and online at shop7brew.com.

Can I buy a gift card online?

Yes! Gift cards can be purchased online at shop7brew.com.

Are there any restrictions on gift card usage?

Gift cards can be used to pay for any purchase at 7 Brew!

What forms of payment do you accept?

We accept tap-to-pay, cash, credit/debit cards, and 7 Brew gift cards.

Do gift cards ever expire?

There is no expiration date on any 7 Brew gift card! Once uploaded and purchased, it’s yours to use at your earliest convenience!

How do I check my gift card balance?

Gift card balances can be checked anytime at rewards.7brew.com/giftcard.

If the online tool doesn’t recognize your card, it’s likely an older gift card. A Brewista at any 7 Brew location can easily convert it for you in-store.

You’re also welcome to stop by any stand, and a Brewista will be happy to look up your balance.

Menu & Pricing

Can I get a menu with prices?

Yes! Each location has a menu with pricing displayed at the ordering window.

Are prices the same at all locations?

Prices may vary slightly depending on the location due to market differences.

Do you have a secret menu?

Yes! We do have a secret menu—ask your Brewista for more info!

Does 7 Brew offer decaf?

For non-coffee caffeine free options, we love the 7 Fizz, smoothies, shakes, steamers, hot cocoas, and lemonade! You can view our full menu here: 7brew.com/menu

Can you do half-caf?

Yes, we can do half-caf!

How much caffeine is in a decaf shot of your espresso?

There is about 2mg or less of caffeine in each shot of our decaf espresso!

Do you offer sugar-free?

Absolutely! We offer a variety of sugar-free flavors, and all of our 7 Originals can be made with sugar-free flavors. You can also fully customize your own drink with sugar-free options.

Check out the full list of flavors at 7brew.com/menu.

How can I see all your flavors?

You can view our full flavor list anytime at 7brew.com/menu. And don’t forget to ask your Brewista about our secret menu for some fun and unique flavor options!

Can I combine flavors?

Absolutely! You can mix and match any of our flavors to create your perfect drink. We have over 20,000 possible flavor combinations!

Where can I find nutritional information for your drinks?

Thank you so much for reaching out! While we currently do not have a nutritional document available online, we are always happy to calculate and provide nutrition facts on any of our drinks!

Do you have allergen information available (dairy, nuts, gluten, etc.)?

Providing a safe and worry-free environment is always a top priority for us. Every location has an allergen chart posted, and the staff is always happy to answer any questions or concerns you may have! Additionally, we are always here at info@7brew.com to provide any information you may need!

What dairy-free or non-dairy milk options do you offer?

We currently offer Califia Farms oat, almond, and coconut milk for our dairy-free milk options!

Do you have vegan or plant-based options?

We strive to accommodate a wide variety of dietary lifestyles by providing several vegan and plant-based options. These include milk alternatives such as oat, almond, and coconut milk, as well as any of our flavors except for caramel, white chocolate, and dark chocolate!

Do you offer kid-friendly or caffeine-free drinks?

Yes! We offer several caffeine-free drinks, whether it’s for the kiddos or you need a late-night treat! We can make any of our espresso-based drinks decaf, and we also offer a wide variety of smoothies, shakes, fizzes, lemonades, flavored waters, as well as a decaf tea option!

Job Inquiries

Are you hiring?

All our locations that are currently hiring will be available at 7brew.com/join-the-brew-crew on the drop-down location menu.

I applied, what are the next steps?

We would recommend stopping by the location to speak with the management team for a better update on application status!

How do I get an update on my application?

We estimate 1-2 weeks for the management team to review applications, and they will be sure to contact you to schedule an interview if they have a position available.

My location isn’t available on the website

Unfortunately, if that location is not available as a drop-down option, that means they are not hiring at this time. Please feel free to periodically check 7brew.com/join-the-brew-crew for any openings!

Rewards Program

Do you offer a birthday reward?

Yes, we do! On the day of your birthday, feel free to stop by any of our locations with proof of ID, and we will get you a free drink of your choice!

Do you have a rewards program/what is your rewards program and how does it work?

Yes, we do offer a rewards program! For each 10 drinks you purchase, you earn 1 free drink. Providing a phone number in our drive-thru with a Brewista and confirming via text message will get you signed up for our Rewards Program. Additionally, you can sign up online at 7brew.com/rewards.

What can I use my Free Drink Reward on?

You can use your Free Drink Reward on any drink, any size! ENJOY!

What do I do if I am missing my points?

Contact our Customer Support Team by filling out the contact form on the 7brew.com/faq page. Be sure to provide your full name and number when submitting this request.

How do I update my birthday?

Contact our Customer Support Team via the Contact Us form on the 7brew.com/faq page. Please provide your first and last name, email, birthday month and day, phone number and nearest stand.

Why is my Rewards account information (points/available rewards) incorrect?

As we transition to a new 7 Brew Rewards platform, some customers may see incorrect information in their Rewards account, including inaccurate points or no available rewards, even if you do have some. We're aware of the issue and are actively working to correct it as quickly as possible.

Rest assured: your actual rewards and points are safe and still available. This is just a display error on our end. If it has been more than 5 days since you joined the new Rewards platform, please use the contact form below to reach our Care Team. We appreciate your patience and understanding.

Mobile App

Does 7 Brew currently have an app?

No we don’t, but we have one currently in the works! So stay tuned..

How can I be notified when 7 Brew launches their app?

Sign up for Marketing Promo Opt-Ins via SMS or select Notify Me on the ‘Rewards’ page (or visit 7brew.com/rewards).

Franchising

Is 7 Brew currently accepting new franchise applications?

At this time, we are not accepting new franchise applications or expressions of interest.

How can I franchise or own a 7 Brew?

We appreciate your interest in 7 Brew! At this time, we’re not accepting new franchise applications or expressions of interest. All current information about franchising with 7 Brew is published annually in our publicly available Franchise Disclosure Document (FDD).

Where can I find information about franchising with 7 Brew?

All available information about franchising with 7 Brew is published annually in our Franchise Disclosure Document (FDD), which is publicly available for review.

How can I be notified if 7 Brew starts accepting new franchise applications?

We don’t have a contact list or sign-up option at this time, but we encourage you to keep an eye on our website and official announcements for any future updates.

Can I speak with someone from the franchising team directly?

Our franchising details are only shared through the FDD. We don’t have a direct contact for franchise inquiries at this time.

General Questions

How do I request a donation?

To request a donation, please email info@7brew.com with the details of your request, including the nearest 7 Brew location to you. Our team will forward your email to the appropriate local management team for review.

Please note that donation requests are handled at the local level, so processing may take several days. Feel free to stop by your nearest stand and speak with a manager directly as well, they’ll be the best contact for updates or additional questions.

Do you offer catering?

Thanks for your interest! Some of our locations do offer catering options depending on availability. We recommend visiting the stand to speak directly with a manager to see if they can accommodate your event.

How do I request catering?

To request catering, please send an email to info@7brew.com with the details of your event, including the nearest 7 Brew location to you. Our team will make sure your request is passed along to the right local contacts.

You can also stop by your local 7 Brew stand and speak with a manager directly, and they’ll be happy to let you know what options might be available in your area.

Do you do sponsorships/fundraisers?

Fundraising and sponsorship opportunities are handled at the local level. If you're interested, we recommend stopping by your nearest 7 Brew stand and asking to speak with the manager.

Each location has different capabilities, and the local team will be the best resource for more details!

How do I get an update on my donation request?

Donation requests are reviewed by the local management team at the stand nearest your event. If you’ve already submitted your request to info@7brew.com, we’ve passed it along to the appropriate team for consideration.

Please keep in mind that responses may take several days to a few weeks. If you haven’t heard back within 7 business days, we recommend stopping by your local stand and speaking directly with a manager as they will be the best point of contact for updates.

How do I find the nearest 7 Brew location?

Thank you so much for wanting to visit one of our stands! Be sure to visit Find a 7 Brew Coffee Drive-Thru Location Near You for the quickest way to find a stand near you! We can’t wait to see you!

How do I provide feedback about my experience?

We truly appreciate you taking the time to provide us with feedback, as we are always trying to improve and provide our guests with a positive experience! Please feel free to email info@7brew.com with any questions, comments, or concerns.

Can I place an order ahead for pickup?

While we do not currently offer an order-ahead option, we are always ready to ensure a quick and quality experience at any location!

Do you deliver or partner with delivery apps (DoorDash, Uber Eats, etc.)?

We do not currently offer any third-party delivery services; however, we will always ensure your experience at any of our drive-thrus will be fast, friendly, and efficient!